We stand behind the quality of our platform. If you're not completely satisfied with your Pro subscription within the first 7 days, we'll provide a full refund—no questions asked.
Email us at [email protected] or use our contact form
Include your account email, subscription date, and reason for the refund request
We'll review your request and respond within 2-3 business days
If approved, refunds are processed within 5-10 business days to your original payment method
Once your refund is approved, it will be processed according to the following timeline:
Note: The exact timing may vary depending on your bank or payment provider. If you don't see the refund after the expected timeframe, please contact your financial institution.
Cancellation stops future billing but does not refund the current period. You'll retain Pro access until the end of your billing cycle.
Refund returns your payment and immediately revokes Pro access. This is only available within the 7-day guarantee period.
To cancel your subscription (without requesting a refund), visit your subscription settings.
No, we only offer full refunds for the initial subscription period within 7 days. Partial refunds for unused time are not available.
Your uploaded tracks will remain on the platform, but you'll lose the ability to upload new tracks or earn revenue from sales until you resubscribe to Pro.
Renewal charges are not eligible for refunds. We send reminder emails before each renewal. Please cancel before your renewal date to avoid charges.
Individual track purchases are final and non-refundable due to the digital nature of the product. However, if you experience technical issues downloading a track, contact support for assistance.