How can we help?

Find answers to common questions about ONLYDJS

Getting Started

How do I create an account?

Click 'Start Free' on the homepage, sign in with your email, and you're ready to go. No credit card required for the free plan.

What file formats are supported?

We support MP3, WAV, FLAC, and AAC formats. Maximum file size is 500MB for Pro users, 100MB for Free users.

How long does AI analysis take?

AI analysis (BPM, key detection, genre classification) typically takes 30-60 seconds per track, depending on file size.

Uploading & Publishing

How do I upload a track?

Go to Creator Hub, click 'Upload Track', select your audio file, add cover art and metadata, then click 'Publish'. Your track will be live immediately.

Can I edit a track after publishing?

Yes! Go to your Dashboard, find the track, and click 'Edit'. You can update metadata, cover art, and pricing anytime.

What are the content guidelines?

You must own the rights to all uploaded content. No copyrighted material, hate speech, or explicit content without proper labeling.

Monetization & Earnings

How do I earn money?

Set a price for your tracks (or offer them free). You earn 80% of every sale. Payments are processed monthly via Stripe to your connected account.

When do I get paid?

Earnings are paid out monthly on the 15th, with a minimum threshold of $50. You can track earnings in real-time on your Dashboard.

What payment methods are supported?

We use Stripe for payouts, supporting bank transfers, debit cards, and PayPal in 40+ countries.

AI Features

How does AI Set Generator work?

Our AI analyzes BPM, key, energy levels, and genre to create harmonic mixes. Select your tracks, choose a vibe, and let AI arrange the perfect flow.

Is AI analysis accurate?

Our AI achieves 95%+ accuracy for BPM and key detection, trained on millions of tracks. You can always manually override any analysis.

Can I use AI features on the Free plan?

Yes! AI analysis (BPM, key, genre) is free for all users. AI Set Generator is limited to 5 tracks on Free, unlimited on Pro.

Account & Billing

How do I upgrade to Pro?

Go to Settings → Membership, choose Pro plan ($9.99/month), and enter payment details. You can cancel anytime.

What's included in Pro?

Unlimited uploads, advanced analytics, priority support, custom branding, API access, and higher revenue share (85% vs 80%).

Can I cancel my subscription?

Yes, cancel anytime from Settings → Membership. You'll keep Pro features until the end of your billing period.

Community & Support

How do I contact support?

Email us at [email protected] or use the chat widget (bottom right). Pro users get priority support with <4 hour response time.

Is there a community forum?

Yes! Join our Discord server (link in footer) to connect with 10K+ DJs, share tips, and get feedback on your mixes.

Can I collaborate with other DJs?

Absolutely! Use the Network feature to find DJs by genre, location, or style. Send collab requests directly through the platform.

Still need help?

Our support team is here for you 24/7